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Moments have altered and its pretty sad. BTW – Our flight to Madrid was with Iberia and also the encounter was the entire reverse! The aircraft was bright, clean up and modern day plus the food items options had been appetizing along with the attendants were mindful of foodstuff components. Clearly it can be carried out appropriate!

I felt compelled to condition which i can not fly with you, as you continue on to deal with people today without regard. The most recent, the service Pet concern. Precisely what is Incorrect with your schooling? Whatsoever it really is, I are unable to fly with a corporation that can't effectively coach its staff. Excellent bye!

rosity to us shareholders. Administration and all staff of AAL are obviously doing an excellent occupation, reflected in the steady increase of

Member. I presented to purchase the seats mainly because I applied nearly all of my miles on this getaway. I don’t comprehend whenever I fly American I've trouble’s.

I love AA but please ensure they be certain things such as the leisure along with other issues are comprehensively checked…..specifically for the prolonged haul.

Stranded in San Diego, CA. Tried to phone customer relations number, but Online page lists exactly the same number as cargo number. Is that this to stop mobile phone calls. Waited over two hrs for the return call from reservations.

my flight 5151 away from savannah to charlotte 405pm was delayed for 4 one/two several hours using a flat tire no tire for the savannah airport to repair it so we had to wait for the subsequent fight from charlotte to provide the tire to us after which you can we experienced to wait all over again for an additional flight to bring the Instrument to fix the tire . we were informed for making our on reservation for new tickets and still after we referred to as in there was no facts of a hold off my stress amount is overwhelmed, laura a AA employee tried to help and got very disappointment simply because she had a tough time placing me and my relatives collectively I had been informed to possess a seat and she or he would test later after helping other shopper at that time I felt like I did not issue after sensation which i wasn't crucial I request two food ticket so we could try to eat mainly because if flight wasn't delayed I would have be property for supper at 7pm in Cleveland ohio I have not taken this airline ahead of make sure you ensure it is correct and replace two round journey ticket

I happen to be looking to get a reaction from somebody in buyer service, Marjorie Nir, I had been awarded 2 X $200 voucher nevertheless the “Simply click here ” button only can take me back again on the AA web site.

Hi my title is larneta And that i flew with American Airlines for the first time to try and do a suprise bridal shower for my ally,but After i landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad Every thing to the suprise bridal shower in All those luggage.I couldnt discover why they where in Wisconsin and I didnt treatment I just preferred them to generally be wherever I was immediately.So I needed to terminate every little thing. All her family and his friends and family.I had been virtually crying while in the airport she didnt even know I used to be there I came early just for the suprise.

I'm astonished at The dearth of consumer service at American Airlines. I used to be a flight attendant for thirty a long time and took terrific satisfaction inside the instruction I been given from American. On a latest vacation I viewed a passenger and agent argue about which just one was ruder. There isn't any obvious enforcement of grooming principles wherever in the company.

I'm unhappy to mention see I'm upset in American Airline’s handling of the make any difference. We by no means obtained our bags right up until late while in the day on March thirteenth. To incorporate insult to injury we were being billed $twenty five for each bag by American Airways for our return flight household Despite the fact that we didn’t pay to examine our bags on the best way towards the Virgin Islands.

As a business, you might have stepped way out of line getting a community situation on this. Nevertheless the situation you’ve taken proficiently favors “discrimination” from all other people who're entitled into the Particular protecting provisions enjoyed by a privileged minority.

I want to comment on how awful your flight and purchaser service was nowadays. Flight 4425 was suppose to leave at five pm from DC and have to Atlanta. We didn’t acquire off from DC until eventually six:20 pm. We had been told it had been gonna be a 10 moment hold off but we in no way boarded the airplane till way afterwards. Then the pilot said there was no hold off Even with getting delayed 45 minutes after which you can had us sit over the runway for more than 35 minutes. I understand you don't have any Handle about the turbulence we skilled but we arrived in ATL and so they didn’t Possess a terminal for us to unboard.

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